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Complaint regarding refund from Tripclues

I booked the Hotel in Darjeeling with TripClues on 4th Jan. The Sales Person told that it must be canceled 15 days before to get Refund. So i paid the amount Re. 3426.00 Online. For a family issue i canceled the Booking on 26th March. On 4th of April as i was informed, i provided my Bank Account details to them for the Wire Transfer. But now after 10 days the Money is not being Refunded. Also I did not got any reply from them. Will i have to loose my money?

Saptangshu Hazra
Howrah 711302, West Bengal
Email: sxxxxxxxxxxxu@gmail.com / 15/04/2017 / 7:35 am

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