Complaint regarding refund from Yatra

I booked a flight from Jaipur to Ahmedabad on 7th Oct 2017(Spicejet airlines). My PNR number is GGVDUB. With that booking I booked a Veg meal also and in the yatra ticket it is clearly mentioned. But during the flight I didnt get any meal and when I enquired about that from the Spicejet airlines they told me that no Veg meal was booked from your side and they forwarded me the itinerary for the same. I contacted yatra for this and they are agreeing that they didnt booked the veg meal but they are not giving me the refund for that. I am attaching the ticket from yatra l, ticket from spicejet and the conversation with yatra representative.

Hiren Panjwani
saijpur bogha, Ahmedabad 382345, Gujarat


    • Yatra on 11/10/2017 at 12:50 pm

    Dear Hiren,

    Greetings from!

    We regret the inconvinience kindly allow us some time while we get this checked.

    Best Regards,
    Yatra Care

    • Yatra on 16/10/2017 at 7:36 pm

    Dear Hiren,

    Greeting from!

    As per our records refund of INR 275.00 has been processed from our end in your Yatra e-cash wallet on 16th Oct 2017. Hope your query has been resolved.

    Best Regards
    Yatra Care.

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