Complaint regarding Dell laptop replacement – Rs.84,000/- : Mr. Vinod Devasia of Mangalore 575003 ordered for a Dell laptop under the impression that it had touch-screen. However, after receiving the product he found that the laptop does not come with touch screen. The customer immediately contacted Dell and Compuindia but they refused replacement. Mr. Vinod Devasia posted his complaint with ICF on 24-03-2016 and the matter was taken up with Dell and Compuindia. Finally after a legal notice and…
- Vinod Devasia, Mangalore
Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Refund from MakeMyTrip – Rs.18,500/- : Ms. Alka Sachdeva, Okhla, Delhi booked ticket for her son under booking no. IN1410B4S146301 for the sector Mauritius to Delhi. She cancelled this on 16 Jan 2015 and ask for the refund. Makemytrip confirmed the refund of Rs.18,500/- will be made after the deduction. MMT said that refund will be processed within 5 days. However, even after a month the customer did not get refund. She posted her complaint with ICF on 19-02-2015 and the matter was taken …
Alka Sachdeva, Okhla, New Delhi
Refund from Slocum Management – Rs.10,000/-: Mr. Ritesh Kumar of Serilingampally, Hyderabad, Andhra Pradesh (ritesh.keshwathkar[at]gmail.com) paid a sum of Rs.10,000/- against an advance of Rs.20,000/- to Slocum Management Consultancy for YEP. However, later, he decided not to take admission due to financial problems and had asked Slocum to cancel his application and refund the sum paid by him. Slocum refused to refund the money and Mr. Kumar posted his complaint with ICF on 27-12-2013. The m…
Hyderabad, Andhra Pradesh - 29.03.2014
Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Complaint against Sterling Holidays Resorts – Rs.30,500/- :
Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card …
Sterling Holidays - 28.04.2013Mumbai
Refund from Rediff.com shopping Rs.555/-:
Zaheer Naik, Vishal Nagar, Hubli-580024, Karnataka ordered through rediff shopping an Electric air compressor tyre pump with the confirmed order no. 7399362 by paying Rs.555. On 17th Sep he got a mail from Rediff that the order was reversed, and the amount would be refunded. Mr. Naik did not receive refund and posted his complaint with ICF on 30-10-2012. He finally got his refund on 7.11.2012.
Zaheer Naik, Vishal Nagar, Hubli
PVR ticket booking problem Rs.1,015/-:
Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this …
Refund claim against Paramount Airways – Rs.5,954/-:
On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (email@example.com) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka…
Paramount Airways - 16.01.2010