Complaint regarding Reliance data card recharge

I recharged my prepaid data card of Rs 499 on 3rd July. The plan shown in Reliance Website was 5 GB from Rs 499. Proper Transaction happened and message also came to me that your recharge is successfull. But No network came to my data card. And when I called customer care they told that CDMA service is now not available in Uttar Pradesh and Delhi. Issue is if they are accepting the payment then why they are not providing service. Either they should not accept the money or they should provide service. Its pathetic that they are cheating the customer Customer Care also agreed that your money is wasted but they are helpless. So Now Reliance being such a big firm is doing such a fraud. Because of this datacard issue I could not connect for my office and I had to take leave for one day. Its pathetic.

Vikrant Singh
South City, Lucknow 226025, Uttar Pradesh
Email: / 06/07/2016 / 12:05 pm

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