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Complaint regarding Reliance GSM wrong bill

I am using relicance gsm sim card postpaid from last 6 to month my plan is of RS 397 but instead of 397 they activated my plan of 499 in this month without asking my and charge me other calling of rs 550 total bill for this month they charge me of RS 1271. At stating when I activated my plan of rs 397 they told me this is jalsa pack this is unlimited plan of calling and 2g net unlimited plan. U can call anywhere in india std & local it is unlimited plan.so I activated this plan in my mobile nu 8154010027. But at this month march they charge me amount if rs 1271.so I call at customers care centre at *222 they told me that ur calling is more so your system accpeted ur plan of 499 without asking me and other calling charge of rs 550. I complain to him they told me we will slove out ur problem. But next day they barred my outgoing call so again I call to customers care they told me that u have to pay ur amount then only ur outgoing call will connected after that I call at another no that provided my customers care no is 18602002011 they take my complain and they told me that we will solve ur problem and they had given me complain no is UCS109420308 but till now they don’t solve my problem and they barred my outgoing calling so plz help me as possible as it

Deepak Gupta
Odhav, Ahmedabad 382415, Gujarat
Email: gxxxxxxxxxxxx3@gmail.com


    • RCOMcare on 17/04/2017 at 1:12 pm

    Dear Deepak,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concern.

    Reliance Communications

    • RCOMcare on 19/04/2017 at 3:37 pm

    Dear Deepak,

    We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number on the given link using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you.

    Reliance Communications

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