Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (firstname.lastname@example.org) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala
Complaint against Flipkart – Rs.27,290/- : Mr. Partha Pratim Mandal, of 24-Parganas, Kolkata, West Bengal ordered one intel i7 4790k processor of order id-OD405530587719302000 on 20th march,2016 at flipkart of rupees 27,290/-. When he opened the package upon delivery he found the seal was broken and the the processor was missing. There was only a used fan in the box. He lodged several complaints with flipkart for refund but without any success of refund. He posted his complaint with ICF on 30-0…
- Mr. Partha Pratim Mandal, Kolkata
Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 :
Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th…
Ravin Ranjan Sinha, Gurgaon
Replacement by Micromax – Rs.9,000/- : Mr. Somanathan M of Tirunelveli, Tamilnadu purchased Micromax Canvas A120 on Sep-2014. He faced problems since December 2014 and submitted the device to the service centre many times. But the issues could not be resolved. He posted his complaint with ICF on 02-03-2015 and the matter was taken up with the company. After follow-ups, the customer got replacement device on or about 12-03-2015.
Somanathan M, Tirunelveli, Tamilnadu
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Snapdeal – Rs.1600/-: Ms Shagufta Sulaiman, Kolkata, West Bengal ordered hp laptop battery from Snapdeal online shopping site. But when she didn’t get any update on getting the product she bought it from the market because of urgent need. When the product was received from Snapdeal, she saw it didn’t get fit into her laptop. She immediately lodged a complaint with Snapdeal and also wrote to them. After repeated reminders pickup was done after due verification and inspection of th…
Shagufta Sulaiman, Kolkata, West Bengal
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Refund from Jetairways – Rs.9,114/-:
Pankaj Joshi, Arambagh, Delhi (Email: pankajjoshi_88[at]yahoo.com) booked a ticket with Jetairways, which was subsequently cancelled on 30.04.13 through online website and JetAirways generated refund receipt no.04914767635 of amount 9114 stating that amount will be credited within 7-10 working days. However, even after 40 days he had not received refund. He posted his complaint with ICF on 10-06-2013 and finally got his refund by 15-06-2013.
Arambagh, Delhi - 19-06-2013
Refund from Indiaemporium.com – Rs.2,899/-:
Arun P Thampi of Chengelpet, Kancheepuram Chennai 603202, Tamilnadu (Email: arunpthampi(at)gmail.com) placed an order with on October 27, 2012 at indiaemporium.com by paying full amount. Of Rs.2,899/-. Since the day, the order was in processing status and Mr. Thampi lodged a complaint regarding this on December 04,2012. He did not receive any response and his calls were not attended to. He posted his complaint with ICF on 16-12-2012 and finally got …