Complaint regarding Reliance JIO SIM documentation and activation

I have got my Sim on 24th August via code generate on my Asus ZenFone 2 Laser Ze550kl from UTTARPARA RELIANCE DIGITAL EXPRESS MINI and submitted documents. After 10 days I’ve not got any sms from JIO neither they haven’t sent my document for activation. Yesterday, they did call me for Bio Metric scan to activation of the Sim. I went the store and they told me “IF YOU HAVE ASUS DEVICE OR ANY LENOVO, VIVO, PANASONIC,THE SYSTEM WON’T WORK FOR THESE DEVICESES, ONLY LYF AND SAMSUNG DEVICES ARE WORKING”. They forcefully TOOK MY SIM BACK AND GAVE ME MY PHOTO AND RID THE DOCUMENTS AND THOUGH IN JUNK AND TOLD THE DOCUMENT REJECTED”

TODAY I went the store again, they refuse me to give a new SIM via open SIM Distribution. Not only me, our friends who have got Asus, lenovo or vivo devices, their Documents also rejected via Uttarpara Reliance Digital Store.

I didn’t expect this type of behavior from Reliance employees. Thank you JIO for this pathetic service and harassment and one thing you know, I’m going to complain at consumer forum.

Arnab Ghosh
Belur, Howrah 711202, West Bengal
Email: / 05/09/2016 / 6:37 pm

2 comments for “Complaint regarding Reliance JIO SIM documentation and activation

    06/09/2016 at 8:15 pm

    MY JIO NUMBER 7001459918

  2. ajeet singh
    04/10/2016 at 2:59 pm

    Respected Sir,
    I lost my Jio sim card no 7021850655
    When I visited to nearest Jio store (Jio center Near Ekvira School, RSC Rd Number 15, Sector 1 Charkop, Kandiwali West, Mumbai, Maharashtra 400067) for reissuing sim card they demanded for police fir

    I spoke to Jio customer care they told me there is no process of police fir in case you have lost only sim card

    Sir I visited to police station to get fir letter they told me to bring letter mentioning that I am Jio customer
    I again visited to same jio store for letter mentioning that I am Jio customer they refuse to give me letter
    Then they told me to get new Jio sim there is no process of reissuing same number

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