I had using postpaid Reliance mobile No 8xxxxxxxxx2. I had paid bill of Rs. 700 (Outstanding + approx Rs. 50 extra) on 1-Jan-2015 as I want go for number portability. But number port request was rejected I not enquire for reason. When I got next month bill of rs 1000+ that time I enquiry. After that I know this amount reflected against my old prepaid number. I had raised complain in customer care. Initially they told it’s my fault and I have to pay all amount with late fees charges. But when I prove we cant pay bill of prepaid mobile in rcom site then they take my request. At same time I told I not want use Reliance number as every month they charge extra amount for unused services so please closed this number.
Till date they are not closing my number and sending bill every month. I already send mail to reliance customer care regarding this issue still not resolved. They asking me to clear outstanding balance then they will closed this number. After this issue I stop to use this number.
E606, Shreenanda Classic, Rahatani, Pune 411017, Maharastra
188.8.131.52 / 02/04/2015 / 1:16 pm