Complaint regarding repairs to Nexus 6

I was facing issues with my Nexus 6 and gave it to the local service center on Oct 7. I was promised that the repaired set would be given to me in 7 to 10 days. I have been following up with local center and the motorola care for last 3 weeks but still no resolution. Every time I am told that I would get the handset in 2-3 days. The escalation number is 151028-020558. Where should I report to either get my repaired handset or the replacement.

Ramandeep Singh
D 151, Industrial Area, Mohali 160071, Punjab
Email: rsingh] / 10/11/2015 / 12:06 pm

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