I have placed an order for science kit on 11th DEC 2016 @rs 852 & received it on 20th DEC 2016, but I get shock after opening the box, the glass tubes were damaged &some items were missing. I immediately apply return policy of shopclues, after some days they sent me an email in which they agreed to take back the item as per there return policy & also said courier person from ecom express will come & collect the item, but till the date no one from ecom express,come to my place,only ecom express & shopclues sending fake emails & messages to customers.

on 28th DEC 2016 ecom express sending me fake sms e.g (Dear Customer, Your shipment 507508989 is has not been picked up after 1st attempt on 28-12-2016.Please contact call centre @ 011-30212000 – Ecom Express) but till the date no one has come to pick up the same, actually shopclues only gives order to his courier partner ecom express to send people fake message.

I am very disappointed to your service,I again request you to please pick up the parcel as soon as possible,my shipment no. is 507508989,Return id :3481238,thankyou

manzoor hakim
Srinagar 190006, Jammu & Kashmir
Email: mxxxxxxxxxxxm@yahoo.co.in / 07/01/2017 / 10:05 pm

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