??Refund from NowNaukri – Rs.72,793 – Mr. Muthuvel Ramachandran of Abu Dhabi, UAE paid money to NowNaukri against their promise for a job in UAE. Mr. Ramachandran paid by credit card in their website a total of Rs.72,793. Since Mr. Ramachandran was not satisfied with services he requested for cancellation and refund. However, the company did not refund despite repeated emails by the customer. Mr. Ramachandran posted his complaint with ICF on 27-05-2016 and the matter was taken up with the comp…
Abu Dhabi, UAE
Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.
Mumbai 400022, Maharashtra
Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Replacement of damaged Su-Kam battery: Madhusmita Sahoo of Satsingha, Baniapat, Keonjhar, Orissa (sudhansu_999[at]rediffmail.com) bought Su-Kam Inverter & Tubular Battery in Mar-2013. She faced problem with its power supply system and lodged a complaint with Su-Kam on dt.25.12.2013. Following this she got a new replacement battery but it was delivered in damaged condition. She contacted the service station regarding this but did not get any assistance. She posted her complaint with ICF on 11-01-…
Keonjhar, Orissa - 14-01-2014
Refund from Rediff.com shopping – Rs.1,328/-: Susheel Kumar of Manimajra, Chandigarh (sush_kumar3[@]rediffmail.com) bought a product from rediff.com on 30-11-2014 but did not receive the product even after two weeks. He was given an AWB number but it did not exist. He then requested them to cancel the order but rediff.com was not willing to cancel the order. He posted his complaint with ICF on 14-12-2014 and the matter was taken up with Rediff.com. Mr. Kumar got his refund by 19-12-2014.
Mr. Susheel Kumar, Manimajra, Chandigarh
Refund from Limeroad – Rs.644/- : Ms. Tanusree Bhowmick of Durgapur, West Bengal had ordered a pair of jeans from Limeroad.com, order number: 0006661754, amount Rs.644 paid though net banking. The product was returned by the customer twice due to unmatched order and finally refund was sought on 18th Nov.2016. Even after Limeroad’s email confirmation of refund, the customer did not get refund even after two weeks. She posted her complaint with ICF on 02-12-2016 and the matter was taken up with Li…
Tanusree Bhowmick, Durgapur, West Bengal
Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-:
Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p…
ABN AMRO - 04.11.2009
Short refund from Makemytrip.com – Rs.18,370/- :
Mohammad Azam of Bareilly, Uttar Pradesh (Email: sahibeazam[at]gmail.com booked two return tickets on makemytrip.com few months ago by paying Rs.33,786. Subsequently, due to some personal issues he cancelled the booking. MMT informed that they he would get a refund of Rs.25,786 after deductions. However he got only Rs.7,016/-. He posted his complaint on 27-05-2013 and got the balance money on or about 06-06-2013.
Bareilly, Uttar Pradesh - 06.06.2013
Refund claim against Paramount Airways – Rs.5,954/-:
On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (email@example.com) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka…
Paramount Airways - 16.01.2010
Short delivery by Allschoolstuff.com – Rs.390:
BINDU MENON, BARODA, Gujarat ordered some products from allschoolstuff.com on 29th Jan 2013 by paying Rs. 390. (order number : 737358). From the next day of the booking, the status shown on their website showing “ready for shipping” but the product was not delivered. When enquired she was asked to wait for 15 days. After 15 days the delivery was postponed. She posted her complaint with ICF on 07-03-2013 and finally got refund for the undeliv…
Allschoolstuff.com - 19.03.2013