Complaint regarding Samsung mobile service

I have given my Samsung J 7 mobile to Aundh Service Center as it stopped working. I brought it on 23 March 2016 and it got admitted to service center on 23rd June 2016. As per SC person, they dont have parts to replace and they will start refund process.

However now they are saying me that parts will be available after 20th jul and company will not refund. Mean while as necessity i brought new mobile as they asked me to submit documents to initiate refund. Please suggest me what can i do.

Mangesh Chandratre
Yerwada, Pune 411006, Maharashtra
Email: / 14/07/2016 / 5:11 pm

1 comment for “Complaint regarding Samsung mobile service

  1. mukesh
    19/07/2016 at 1:09 pm

    dear sir,
    i m mukesh patel.i submitted my samsung mobile z1 in services center amby communication day on13/07/2016 for solve charging problem but he disturbs my phone touch screen and now this time he not solve my hand set problems.and service center person talk with me in rubis languages
    .and now this time m not take any help from any side like as service center and costumer care center .
    kindly help me very soon .
    thank you

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.