Complaint regarding Samsung refrigerator service

We have bought samsung refrigerator 570l RT-77KBSM on 14/10/2009. On 25/12/2014 we were asked to change the compressor for which we paid 10515/-in cash.

On 11/06/2015 again same problem arised and they changed the compressor and refilled gas.

on 31/07/2015 again refrigerator was not working when checked by executive he said gas problem.

now again on 09/11/2015 refrigerator is not working.

I as a consumer not satisfed wtih service resolution and support by Samsung India and want to file a case against Samsung India.

Please help us what details else needed from my side for taking this case forward.

Mahesh Bansal
sukha jhad gali, Raipur 492001, Chattisgarh
Email: mbansal] / 09/11/2015 / 10:37 pm

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