Complaint regarding Samsung service

Display issue on my samsung mobile phone under warranty. Denied repair/service by customer care and service centre

Mobile purchase details

From : flipkart, online store
Date : 15 july 2015
Oder ID : OD002585483769461000
Issue occured : 17 jul 2015
Service centre details :
Date : 17 jul 2015
Bill No : 4197893033
Complaint ID at samsung customer care : 8476312029

Although there is no physical damage or water intrusion in the mobile, the display is not working now. But the service centre is denying to repair it under warranty even though it is under warranty. I approched service/ customer care more than 15 times.

Please help me to get his resolved. I am highly frustrated and got lots of health issues because of this stressful condition.

Manivannan K
Devasandra main road, KR Puram, Bengaluru 560036, Karnataka
Email: / 21/07/2015 / 7:04 pm

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