Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund from PayTM – Rs.14,995/- : Javed Akhtar of Kota 324005, Rajasthan had ordered “Casio G-Shock GG-1000-1A3DR(G662) Analog digital watch for men” from paytm on 01-11-2017. Order was of worth 14995. However, he received a different watch on November 3. He raised return request on same day but there was no reply from Paytm for long time. After many days suddenly Paytm replied that the return request is rejected. Mr. Akhtar posted his complaint with ICF 07-12-2017 and the matter was taken up w…
Javed Akhtar, Kota, Rajasthan
Complaint against AutoIndia for non-receipt of dues:
Mr.S.K.Gupta of Noida, who was contracted by AutoIndia to work as an Auto Expert for their web portal http://www.autoindia.com, had posted a complaint in the Forum on 19-08-2009 with regard to non-receipt of his dues from AutoIndia. Mr. Gupta now confirms that an amicable settlement agreement has been reached between him and Mr. Binu T.G. of AutoIndia.com for settling the dues by AutoIndia.com.
S.K.Gupta, Noida - 18.09.2009
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Yatra.com - 25.07.2009
Complaint against Nivea Soft Cream – Rs.1,529/-:
Mrs. Rekha Goyal of Nangal, Punjab (firstname.lastname@example.org) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses.
Nivea - 11.01.2010
Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013.
Ahmedabad, Gujarat - 20.05.2013
Refund complaint against MakeMyTrip – Rs.62,589/-:
Mr. Xavier Selvaraj of Chennai, Tamilnadu (sales.suryaasys(at)gmail.com) had booked through MakeMyTrip on 7th for his cousin to Mexico after confirming that no transit visa is required. However, Air France did not allow him to board the flight from Mumbai. MakeMyTrip had told him to make his own arragements from Mumbai and they said they bear the expenses and fare difference. However, MMT failed to reimburse Mr. Selvaraj and his reminders an…
Makemytrip - 02.08.2010
SBI Reward Points – Rs. 14,265/- – Mr. Vipul Goel, of Nawabganj, Kanpur 208002, Uttar Pradesh had 57060 SBI reward points(worth ?14265) linked to SBI account. He tried redeeming those points on mobikwik through maxgetmore. The points were deducted but money was not added to mobikwik. By contacting mobikwik, the customer came to know that transaction was not successful and that he should get his points back soon. But even waiting for two months points were not refunded. Mr. Goel posted his com…
Nawabganj, Kanpur, UP
Refund from Jabong – Rs.1208/- : Ms. Pinky Das, Kolkata ordered products from Jabong of Rs. 1208/- on 16th August 2015 Order number 160816185908143 by using my credit card via Paytm Gateway. Due to delay of delivery, the order was cancelleded. Jabong said they have initiated the refund on 21st August 2016 and their transfer is successful and the refund was done to Paytm. However, no refund was received in the PayTM wallet even after a month. Ms. Das posted her complaint with ICF on 30-09-2016 …
Pinky Das, Kolkata
Refund from Paytm – Rs.350/-: Mr. Sanjoy Mohanty of Rourkela, Odisha purchased a wireless mouse from paytm on 24/12/2014 having order no 702357755 but found it was a defective one. He requested Paytm for replacement but Paytm on 20-01-2015 and the issue was resolved. The customer got his money back on 23-01-2015.
Sanjoy Mohanty, Rourkela, Odisha