Complaint regarding Samsung washing machine service

I had bought Samsung Washing Machine( Fully Automatic Top Loader)Serial No-03305PBFB01662, Model No -WA65H4200HA on 14 Dec and it is not working properly since Day1. Despite having contacted the consumer care, they have not done anything and everytime they talk for 15 min and then disconnect the phone. I want that the machine should be replaced.Please help.

Vikas Agrawal
Rupaidiha, Bahraich 271881, Uttar Pradesh
Contact No. 9451019995 / 27/05/2015 / 10:06 am

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