Complaint regarding SBI Card service

I had a SBI card in year 2006-7, I was promised the card was free for life. However I was charged with an annual fee as it was free for first year only. I had requested to cancel the card and got confirmation that it will be cancelled over the phone. Post that I did not got any Mail or Phone from SBI. When I was applying to Home Loan I came to know that there is an outstanding balance on my card. They have not reversed the annaul fee and charged me with late fee and interest every month. I have been chasing with them for last 3 month however they are not responding back. I can share the emails as well. Las four digit of my SBI card is 9164. Can any one help me on the same

Gaurav Thakkar
Navi Mumbai 400709, Maharastra
Email: / 02/04/2015 / 12:20 pm

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