Complaint regarding SBI credit card EMI conversion

I made a transaction of Rs 4700 from my SBI credit card. When I contact to SBI credit card customer care to convert this into EMI. They replied that out of 4700, I have to convert only 3043 and the rest amount will not to be paid by you due to some amount of approx Rs 1600 have been received as reward or reversal. I confirm two times and they replied the same. On 22 Aug when I got my statement theough mail, I saw that the balance amount of Rs 1600 has been add in my statement. When I again called to them, they replied, at that time you were only eligible for Rs 3043 not Rs 4700. And they said that now you can convert the whole amount of 4700 into EMI and the balance amount will be adjust in next month statement. Means if I will do any transaction from my credit card they will adjust in it buy they cant refund me. Please do the needful.

R K Verma
ASC CENTRE SOUTH AGRAM POST, 560007 Bangalore, Karnataka
Email: ravindra.verma41[ / 02/09/2015 / 8:54 pm

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