Complaint regarding SBI Platinum card with wrong information

SBI platinum credit card was issued with wrong information, upon delivery of the card, I wanted to cancel the card. I mailed several times to the customer care, nodal officer’s email and helpline numbers( helpline numbers never accepted any call). My emails did have no response from 12/12/2016 and 2 days back I got charged the annual fee of 3432/- which got auto debited from my sbi savings account.

This is sheer harassment. Even I talked to the lady who issued the card and she is refusing to revert the amount back in to account. Please take necessary action against SBI card.

Subhrajit Das
Ranchi 834008, Jharkhand
Email: ixxxxxxxxxu@gmail.com
47.15.247.87 / 06/01/2017 / 9:01 pm

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