My Kent Grand machine’s RO membrane was replaced by Crystal Pure Water, Bangalore on 22nd Sep-2015. On 30th Dec-2015 membrane’s outer plastic shell got busted. Now Crystal Pure Water disowns and says it is company’s bad quality product while Kent says it is done by unauthorized service partner hence they cannot replace free of cost. I asked Kent to take action against Crystal Pure Water since on their website they are promoting Kent products and offering service without authorization from Kent which Kent failed to do so. It seems there is malpractice within Kent and due to that consumer is in pain. I already spent more than Rs. 10000 in one year.
Ramamurthy Nagar, Bangalore 560016
18.104.22.168 / 20/01/2016 / 12:00 pm