Complaint regarding service from DLife Interiors

The Supplier DLife Interiors installed a Kitchen Cabinet in my home in Kochi in the year 2009 with life time warranty for hinges and 10 year warranty for Lamination Board. It was serviced 2 year before and was charged Rs 5000 (Approx). In the year July 2015 & February 2016, I informed DLife Interiors to attend to few complaints in the Kitchen Cabinets and they replied with a quotation of Rs 50000/- for replacing the hinges and rectifying the lamination peeled out (Defective Product). These items were under warranty on installation, for which consumer is subject to get a free replacement. The DLife Interior is not complying to the agreement and violating the consumer protection norms. Please, I request a professional advice from the experts of consumer protection. Am I not getting the service from the seller for which the product was priced on purchase.

biji herian
Kochi 682019, Kerala
Email: / 21/03/2016 / 10:27 am

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