Complaint regarding service from One Assist Mobile insurance

I have taken red me note 3 phone from online 09/04/2016 and phone is under insurance cover. after some time phone is damage. I submitted my phone to One assist company to repair my phone and i give my phone to insurance company on dated 15/06/2016 but till date 09/08/2016 my phone was not received by me. Before some days company’s representative called me that your phone’s repair date is 05/08/2016 and after 2 to 3 days i will get my phone but today i call customer care no. 1800 407 333 333 and they says that your phone is repaired on 16/08/2016 from last two months every day they says your phone will be repaired shortly but approx two months pass on i don’t get my phone due to this i have to face many problems and mentally harassment. So pease it is request to repair and revert my phone to me. I have also attached application form of insurance company ‘c claim form for your references.

Vitthal Bissa
Ahmedabad 382424, Gujarat
Email: / 09/08/2016 / 9:37 pm

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