Complaint regarding service from pepperfry for defective table

A dining table was delivered to me by pepperfry on 30.11.2015. The product had 6 months warranty provided by the vendor. The product developed defects over the laminate-top at about 4/5 months without any use( since I stay out of India at present). The pepperfry carpenter told me that it was beyond repair. But, pepperfry refused to replace it as they said that the warranty did not cover laminate defects. I told them that the vendor/seller did not mention on the website that the warranty did not include laminate. They did mention only 6 months warranty. But, pepperfry constantly refused to give me refund or replacement. Detailed email correspondence can be sent to you if you desire so.

Anjan Biswas
Porvorim 403521, Goa
Email: / 22/05/2016 / 8:47 pm

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