NOKIA not honouring Warranty:
Vijay Shanker, Bommair palayam, NEAR PONDICHERRY, Tamil Nadu (Email: vsjsatsanga(at)gmail.com) had a very bad experience in PONDICHERRY where Nokia mobile phone was taken to their service centre, who kept it overnight for 24 hours in their shop, messed around with the instrument, probably damaged it beyond repair and then REFUSED TO REPLACE THE PHONE THAT WAS WELL WITHIN the ONE YEAR WARRANTY. The mobile phone was just 8 months old. Mr. Vijay Shanker want Nokia …
Nokia - 17.11.2012
Complaint against Nivea Soft Cream – Rs.1,529/-:
Mrs. Rekha Goyal of Nangal, Punjab (email@example.com) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses.
Nivea - 11.01.2010
Refund from Bagittoday – Rs.2,149/-:
Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013.
SAHARANPUR, Uttar Pradesh - 20.07.2013
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Memory card not delivered by Homeshop18 – Rs.299/-:
Satish.R of Chennai, Tamilnadu (Email:firstname.lastname@example.org) ordered Sandisk 4GB memory card In HOMESHOP18 ON LINE on 16-10-12 and was informed that the same will be delivered in 6 days. Until 2nd November the product was not delivered and Mr. Satish posted his complaint with ICF. The matter was taken up with Homeshop18 and Mr. Satish finally got the refund for the product.
Homeshop18 - 04.11.2012
Refund from sports365.in – Rs.151/-: Mr. Sujeesh Paul, of Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala (sujeeshgeorgepaul[@]hotmail.com) placed an order for a Quechua RAINCUT ZIP JACKET JUNIOR on 13th June, 2014 with sports365.in. He received the product and found the price tag on it stating MRP (Inclusive of all Taxes) only Rs. 699 whereas he was charged total amount including taxes Rs. 849.15. He approached sports365 for refund of excess amount but did not get any positive response. He p…
Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala
Ramkumar Kaleeswaran, Bangalore, Karnataka
Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit…
Refund from Air Asia – Rs.49,056/- : Mr. Abhishek Sharma of Bangalore, Karnataka had booked 4 tickets for Bangalore to Chandigarh and back, for the 9th of November & 13th November 2014. A night prior to the he was notified that the flight has been cancelled. He informed them that he need to cancel the return as well because the first sector got cancelled. However, even after 90 days he did not get refund. He posted his complaint with ICF on 24-02-2015 and the matter was taken with the Ai…
Abhishek Sharma, Bangalore, Karnataka