Complaint regarding servicing of LeEco mobile

I’ve given my phone Le Eco 1s to the service centre in Malleshwaram, Bangalore on 14/05/2016 due to broken touchscreen. They said it will reach me by 10 days and then i can pay the amount of Rs. 4500/- . But I’ve not yet received the replacement. I even requested them to return my original broken phone, but they have declined. They are not giving satisfactory answers to any of the problems. I just want my phone back and they are cheating me by holding on to the phone and not giving replacement. Job sheet No: 201605140221.

Shruthi Ugane Jaganath
HMT Layout, Vidyaranyapura
Email: / 17/06/2016 / 1:20 pm

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