Complaint regarding servicing of Lenovo A7000

sir, i have purchased one lenovo A-7000 mobile phone online through snapdeal worth rs. 8589/- on 13 mar 2016. my set went dead on 27 aug 2016 and is getting heated up while charging. i booked a complaint with lenovo service centre situated in express road, the mall , kanpur. my set was handed over to me without repair on the pretext that it cannot be repaired due to water log. i am very much sure that my set did not had any contact with moisture or water in any form. i request your honour to consider my case sympathetically and arrange repair/repalacement of my mobile phone

rajesh kumar gupta
kanpur 208004, Uttar Pradesh
Email: / 21/09/2016 / 3:34 pm

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