Complaint regarding servicing of Videocon Washing Machine

We Purchased Videocon Washing Machine- VIDEOCON WM VS7OF11GLA, Chasis no.2270145500679 on Dtd.12-05-2012 THROUGH M/s Vijat sales MUMBAI. in first week of FEB.2012 its spinning stopped working. we made coplaints to M/s Vijay sales at no. 02266227722 and at Videocon customer care no. 02239404040. On feb 9/2012 Mr DATTARAM7039040975 (Technician) visited and told that spinning motor will have to be replaced so Machine will have to be sent to service centre. on 13th FEB macine was taken for repairs. Then there was no communication from service centre reg. the status of repairs. we contacted Vijay Sales. Ultimately on 20-02-2012 our machine was brought back, but it was unrepaird. we contacted Vijay Sales. They said a service engineer will visit again , but no one has attended till date and there is no response from them. Plz take up the matter with Videocon Industries. No one except their customer care no. at 02239404040 is responding at all. plz help us in getting our Washing Machine in order immediately.

sumitra parihar
Borivali(east), Mumbai 400066, Maharashtra
Email: / 23/02/2016 / 3:38 pm

1 comment for “Complaint regarding servicing of Videocon Washing Machine

  1. Videocon
    26/02/2016 at 6:02 pm

    Dear Sumitra_pa,

    We are sorry for the experience you had. Please write to us about your problem with your complaint id at and we will put all our efforts in trying to help you out.

    Videocon Online Team

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