Complaint regarding short delivery by Amazon

I have ordered 2 sets of Disco Multicolour LED light decoration lighting for Diwali. During delivery I have paid total amount of Rs. 536/-, which is the total amount to be paid for 2 sets of lights. But after opening the packet, surprisingly I found that there is only 1 set of light. I have contacted the concerned person of Amazon. They told to wait for 24 to 48 hours and the matter will be solved. After 48 hours crossed, I again called Amazon. There was another person saying that I have to wait another 24 hours to 48 hours and I will be informed through mail. This is really ridiculous. He was continously saying that I have to do this, I have to do that for getting the other set of light.

This is not simply expected from a Indiawide famous company. As a customer, I can’t expect that kind of service from Amazon.

I simply want the matter will be solved as soon as possible, that’s why I came here to post my complaint. I am attaching here the images of the packet and that 1 set of light which was in the packet.

Order Number : 403-5965947-8113109
AWB Number : 521230751093

Reetirupa Das
Mayapur, P.O.-Talbagicha, Kharagpur 721306, West Bengal
Email: / 16/10/2016 / 1:13 pm

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