Complaint regarding short-delivery by streetstylestore

This is to inform you that I ordered 2 dresses from Street Style Store, an online merchandise store which has its registered office in Delhi on 5th September 2015. The payment of Rs. 1398/- was made well in advance through debit card. After a very long wait, they split my order into 2 orders and send one of the dress on 8th November 2015 which was worth Rs. 499/-. The other dress of Rs. 899/- is still pending I’ve not received the dress yet. I’ve sent them hundreds of mails and I have the record of all of them. They used to reply earlier that it is in process but now they have stopped replying too. The contact numbers which I got are mostly not-reachable. Also I had a talk with Miss. Axxxxa Nxxxxz on 26th April when she said that ‘she is extremely sorry and I can select some other dress and mail it to her ID’ which I did but she did not reply to that either. The last mail I received from them was on 28th April 2016 saying that the order has been shipped but I still haven’t received anything yet.
Please please help me! This website has literally troubled and harassed me. They are making a fool out of me, they just generate invoices but don’t deliver the products. They have also not refunded my money, I want my money back. I want them to bear the consequences. Please look into the matter as soon as possible, 10 months is a long time. I have all the mails as a proof, I can provide you everything in detail. I sincerely request you to get back my money from them and compensation for all the trouble.

Nikita Srivastava
Poriem, Sattari, Goa- 403505
Email: / 27/06/2016 / 10:11 pm

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