I brought new mobile sony xperia M4 auqa dual (Model No E2362) on 28.08.2015 at supreme paradise mobile center in coimbatore (My broken brought and send it me).
My 1st problem faced on 27th November 2015
Problem Statement : Display liquid fail / Display not working
Service Job No: W115111701061
I approached customer care center VIMAS INTEX, Anna nagar, Chennai 600040 after 7 to 10 days its corrected.
My 2nd problem faced on 28th January 2016
Problem Statement: Ear speaker not working
Service Job No: W116012804398
I approached customer care center Chennai service center, Tambaram, Chennai after corrected mobile get from 2nd Feb 2016.
My 3rd problem faced on 5th February 2016
Problem Statement: “Error” ‘Camera Not Available’ (Back camera not working)
Complaint No: 30640963
I approached customer care center Chennai service center, Tambaram, Chennai after get corrected mobile 7 to 10 days (Service center says: If Mother board change means heareafter no complaints come , So i agree and changed Mother board)
My 4th Problem faced on 21st Feb 2016
Problem Statement: USB connection not found for mass storage / Autoplay
I approached service center Chennai service center, Tambaram, Chennai,
Service ID: 16031103059
Now i am waiting for the feedback!
I this condition i have only another six month of warranty, if any other problems also possible to come same time its may be not solvable also. That time what can i do?
So i am faced lot of issue in this product / device. I requested to service center for spare mobile but there not available. Also i personally affected by stressed, Mentally affected by company, As i was not able to pick up the official calls in emergency condition and monitorly affected by business deals. So i require compensation from Sony Mobile India pvt ltd.
Sennerkuppam, Chennai 600056, Tamil Nadu
188.8.131.52 / 14/03/2016 / 2:57 pm