Withdrawal transaction failed but amount deducted from HDFC bank account – Rs.2,500/-:
Mr Anil Yadav of New Delhi attempted to withdraw Rs.2,500/- from Corpn. Bank ATM against his HDFC Bank Account. The transactions got cancelled automatically due to certain technical glitch. However, Mr. Yadav found that his account had been debited by Rs.2,500/- for the unsuccessful withdrawal transaction. He lodged a complaint with HDFC customer care on 24-09-2009 but the same was not resolved till 07-10-…
Anil Yadav, New Delhi - 07.10.2009
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-:
Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.
Makemytrip - 09.11.2009
Cash not dispensed in ATM but account debited – Rs.2,100/-:
Mr. N.C.Baruah of Bangalore (email@example.com) used his UBI ATM at State Bank of India Sadasivanagar personal banking branch ATM on 5/4/09 to withdraw cash. Although the transaction was declined, his A/C with UBI was debited without cash being dispensed and without any transaction slip. Mr. Baruah had registered a complaint with UBI online, SBI online as well as with UBI Dibrugarh Branch, Assam, by filling in the complaint form. Howe…
United Bank of India - 29.01.2010
Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-:
Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte…
Oriental Insurance - 05.07.2012
Refund from Yepme.com – Rs.1046/-
Amrita Seal of New Alipur, West Bengal (Email: amrita.seal88(at)gmail.com) had ordered Two product in Yepme.com (online shopping) worth Rs.1046. Yepme mailed Mr. Seal that since the product was out of stock they will refund the money. However, till lodging the complaint with ICF on 05-12-2012 he did not receive refund. After pursuing the complaint with Yepme Mr. Seal finally got refund by 06-12-2012.
Yepme.com - 07.12.2012
Claim settlement by Mediassist: Mr. Sudhir Bisht of NOIDA 201301, Uttar Pradesh was admitted into Max Super Speciality Hospital as per the doctor’s advice for blood transfusion due to severe anaemia. The patient had initially opted for cashless treatment and the initial request was approved by the TPA Mediassist. Since the discharge summary was already issued before the approval was received, the patient had paid the bill and opted to claim reimbursement. However, when the patient applied for re…
Sudhir Bisht, Noida, UP
Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re…
Mrs. Rama Priya Prakash Rao, Hyderabad
Refund for defective product from Homeshop18: Mr. Suman Macherla of Moula Ali, Hyderabad, Andhra Pradesh
(Email: mac.sum[at]gmail.com) purchased Wespro charger(order no:948245695 from HomeShop18 and received a defective product on July 8th 2014. As per return policy he mailed them on 9th July 2014 but did not get any response for his mails and telephone calls. He posted his complaint on 22-07-2014 and the matter was taken up with Homeshop18. Mr. Macherla got refund by 27-07-2014.
Moula Ali, Hyderabad, Andhra Pradesh
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (firstname.lastname@example.org) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala