Complaint regarding Sony Xperia M5 servicing

The Sony Xperia M5 (model no.E5663) costing 33,250 purchased on 2/12/2015. The phone used to abruptly shutdown every 10 minutes. It turned out to be a built-in issue in that model.
I visited Sony service center of Dehradun numerous times till on 2/02/2016 when that was replaced by a faulty set. This tedious cycle of replacing set happened another time where please note that standby set was not available or was not in working condition.

Later, I was assured an upgrade to C-5 ultra but till date its been more than a 15 days and there is no intimation by their end. Pathetic products and services by Sony. Model no: E5663. Job no. : W116031603680

Samarth Gupta
DEHRADUN 248001, Uttaranchal
Email: / 11/04/2016 / 10:35 am

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