I have purchased a smartphone from lava brand l. The phone does not work properly for calling. I have informed the lava store center as well as lava company. First of all they denied that it is not a phone issue, it is operator based issue. Later ygey said to submit the phone without providing me any similar stand by device. For the time period l, i will not have my device, who would be responsible for it and who will compensate me for the same.

Sumit Kumar
Barabanki 225001, Uttar Pradesh
Email: kxxxxxxxxxxx9@gmail.com

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