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Complaint regarding TATA DOCOMO speed and plan

This complain is against tata docomo company. They sold a product to me by telling lies. i wanted a wifi with 3G speed and they said i will get the same. but after getting the product and paying 2000 Rs at initial for device which they just provided the dongle, did not even provide the device which can be attached to all the machines together. later when i started using it, the speed was so slow that even ssimple sites were not opening.

I raised lots of complains to the company and also mentioned about the speed. after a lot of complains i got one person ocmming at my house and he checked and said that you cannot get the speed of 3G. they sold me a product which they bluffed around. I payed my first month bill and told them that i was this plan stopped right away and the service i snot good. they stoppe dthe plan but now they are asking me tp pay 1000Rs for the second month where my usage was 0.

I had taken 1000Rs plan which had 20GB free download and there was 0 download done. now they keep harassing me mentally by calling on my phone for money. when  i ask them to return my 2000Rs they do not agree. today again i got a call saying if i will not pay then i have to answer to their notice which they will send me soon. i told them you give me my 2000Rs and take 1000Rs from that. but to that also they are not agreeing. they are cheating people around by giving wrong service.

Please help me get this sorted out because i am really getting  mentally harassed by such calls. Please help me.

Shalaka Kutty
521 Rasta Peth, Gopi Krishna Apts, Flat no 15 Pune 411011, Maharashtra
Email: shalaka.kutty15feb@gmail.com / 28/03/2015 / 10:29 pm

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