Complaint regarding Tata Photon exorbitant bill

I purchased a tata photon 3g dongle few months back from my company’s premises in Pune, Maharashtra. I purchased it under the offer to pay for 3 months and get the dongle free. So I paid Rs.3370. In the first month I travelled to my home town and used the dongle just for two days for which they are charging me Rs.6800. I was not informed of the terms and conditions that there is a roaming charge applicable. When I was using it, I tried to contact their customer care service but there was some error in their service so I continued with my work with the dongle. Now they are sending me legal notice to pay that amount which I find very unfair. I paid thrice the amount already and couldn’t use the net again I will not pay such a huge amount just for 2 days usage for some hours. They should have told before hand that roaming is applicable on this product.

nupur agarwal
391 narhi lko, lucknow 226001,Uttar Pradesh
Email: nupur_1989[ / 13/08/2015 / 9:27 pm

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