Replacemnet of mobile from Homeshop18 – Rs.6,199/-:
Mahesh Vijay, Cochin, Kerala (Email: maheshvijay82[at]gmail.com) bought a Sony Xperia Tipo Mobile Phone (Black) from Home Shop 18 online website against the order no.926276277, dated 06th June, 2013, for an amount of Rs.6,199.00. The phone turned out to be defective with various functional issues. He contacted HOMESHOP18 the very next day and informed them about the issue with the new phone. HOMESHOP18 asked Mr. Vijay to return the product i…
Cochin, Kerala - 10.07.2013
Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-:
Mr. Sai Shankar of Hyderabad bought tickets through Yatra.com by credit card on 27.03.09 ( round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem and that cash back refund …
Sai Shankar, Hyderabad
Refund from Snapdeal – Rs.5,899/- – Moon Moon Das of Tezpur, Assam placed an order with snapdeal bearing no.?? 18999303395 on 10th may’17 of Casio watch for an amount of Rs.5799/-. The courier company refused to make door delivery and the customer therefore cancelled the order as it was not feasible to collect it from a long distance. Snapdeal assured refund in 4-7 business days, but till customer did not receive refund even after 4 weeks. She posted her complaint with ICF on 09-06-2017 and the …
Refund from Yatra.com: Rs.8,500/-:
Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted …
Yatra.com - 07.02.2013
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Refund from Quikr – Rs.3,000 – Ms Vaishali Yadav, Katra, Banda, UP paid Rs 3000 to Quikr for premium ads service to get buyers at maximum price all over the world. But after the payment there was response from Quikr. Neither they were receiving calls nor responding to emails. Ms. Yadav posted her complaint at ICF on 27-05-2017 and the matter was taken up with Quikr. After various follow-up emails, Ms. Yadav finally got her refund by 28-06-2017.
Katra, Banda, UP
Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-:
Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010.
Mr. Jaikesh Sudheer, Bangalore - 22.03.2010
Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by…
Kishan Kalariya, Bangalore
Complaint against ICICI Prudential Policy:
Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on check…
ICICI Prudential - 10.08.2010