Complaint regarding Tikona broadband speed

We are using tikona broadband services. Our plan is of 4MBPS up to 9GBGB worth ofrs1700rs per month. But we are not getting proper browser as well as downloading speed. And today I check it and it is just giving near about 50 kbps download speed. In last week we call customers care 7 times, they register our complaint but nathing work.

Vishal Ingle
Rahatni, pune 411017, Maharashtra
Email: inglev38]@gmail.com
8.37.230.92 / 02/12/2015 / 11:43 pm

4 comments for “Complaint regarding Tikona broadband speed

  1. Tikona Care
    04/12/2015 at 4:23 pm

    Dear Vishal,

    Greeting from Tikona.

    We have noted your post. In order to assist your further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE0400 to your case .Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  2. vishal ingle
    05/12/2015 at 5:47 pm

    My tikona id is 1108456301 .
    and my refrance no is #TIKDE0400.

  3. Tikona Care
    07/12/2015 at 4:48 pm

    Dear Vishal,

    Greeting from Tikona.

    Please be assured that your concern listed Dec 02,2015 has been noted and our team is working on the same.

    Regards,
    Tikona Care

  4. Tikona Care
    11/12/2015 at 2:45 pm

    Dear Vishal,

    Greetings from Tikona.

    With regards to your concern, we are working towards a resolution. We will revert you shortly.

    Also, we request you to refer the link below for ways to optimize the speed :

    http://www.slideshare.net/Tikonaindia/ 3-ways-to-optimised-speed-by-tikona-digital-network-23108551

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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