Complaint regarding Tikona connection termination request

I placed a request to close Tikona connection in OCt 2015 and shifted to new locality. They didn’t closed the connection till 7th Dec. I made the last payment on 30th Oct which also I was not suppose to as I made closure request before 15th Oct. The payment which I made was from 15th Oct to 14th Nov, and did not used their services during this period. Now they ask me for settlement and devices after 6 months. They were continuously pressurizing me to transfer the connection to any known one which I told was not possible. Now they starting calling me in the name of different lawyers and pressurizing me. Please help me with this issue. I am attaching supporting document having snapshots of bills, payments and mail communication .

Ashok Sanwal
Sector 10, Noida 201301, Uttar Pradesh
Email: axxxxxxxxxl@gmail.com
110.227.150.111 / 07/07/2016 / 6:22 pm

5 comments for “Complaint regarding Tikona connection termination request

  1. Tikona Care
    13/07/2016 at 4:49 pm

    Dear Ashok,

    Greetings from Tikona,

    We have noted your post. In order to assist you further, we would require your contact details or Tikona user ID details. We have assigned a refrence number # TIKJL1230 to your case. Requesting you to mention the refrence number in the subject line while sharing your details with us on tikonacare@tikona,in

    Regards,
    Tikona Care

  2. Tikona Care
    14/07/2016 at 4:21 pm

    Dear Ashok,

    This is a gentle reminder to follow-up on your concern listed on July 20, 2016. Requesting you to share details in order for us to assist/resolve your concern. kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKJL1230 in the subject line.

    Regards,
    Tikona Care

  3. Ashok
    15/07/2016 at 12:28 pm

    Mail having complete proofs and mobile no of two people who called saying they are lawyers and legal proceedings will be done have been shared on tikonacare@tikona.in

  4. Ashok
    15/07/2016 at 12:30 pm

    Reference No : TIKJL1230

  5. Tikona Care
    15/07/2016 at 6:00 pm

    Dear Ashok,

    Greetings from Tikona.

    Please be assured that your concern listed july 12, 2016 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

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