I placed a request to close Tikona connection in OCt 2015 and shifted to new locality. They didn’t closed the connection till 7th Dec. I made the last payment on 30th Oct which also I was not suppose to as I made closure request before 15th Oct. The payment which I made was from 15th Oct to 14th Nov, and did not used their services during this period. Now they ask me for settlement and devices after 6 months. They were continuously pressurizing me to transfer the connection to any known one which I told was not possible. Now they starting calling me in the name of different lawyers and pressurizing me. Please help me with this issue. I am attaching supporting document having snapshots of bills, payments and mail communication .

Ashok Sanwal
Sector 10, Noida 201301, Uttar Pradesh
Email: axxxxxxxxxl@gmail.com
110.227.150.111 / 07/07/2016 / 6:22 pm



This article has 5 comments

  1. Dear Ashok,

    Greetings from Tikona,

    We have noted your post. In order to assist you further, we would require your contact details or Tikona user ID details. We have assigned a refrence number # TIKJL1230 to your case. Requesting you to mention the refrence number in the subject line while sharing your details with us on tikonacare@tikona,in

    Regards,
    Tikona Care

  2. Dear Ashok,

    This is a gentle reminder to follow-up on your concern listed on July 20, 2016. Requesting you to share details in order for us to assist/resolve your concern. kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKJL1230 in the subject line.

    Regards,
    Tikona Care

  3. Dear Ashok,

    Greetings from Tikona.

    Please be assured that your concern listed july 12, 2016 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

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