PVR ticket booking problem Rs.1,015/-:
Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this …
Replacement of Micromax mobile by lalajionline.com:
Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji.
Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-:
Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint…
Yatra.com - 16.10.2009
Refund from Limeroad – Rs.644/- : Ms. Tanusree Bhowmick of Durgapur, West Bengal had ordered a pair of jeans from Limeroad.com, order number: 0006661754, amount Rs.644 paid though net banking. The product was returned by the customer twice due to unmatched order and finally refund was sought on 18th Nov.2016. Even after Limeroad’s email confirmation of refund, the customer did not get refund even after two weeks. She posted her complaint with ICF on 02-12-2016 and the matter was taken up with Li…
Tanusree Bhowmick, Durgapur, West Bengal
Refund from Zenify – Rs.13,000/- : Ms. Sneha Joshi of Bangalore 560076, Karnataka availed flat rental services from Zenify. While terminating the services, Zenify refused to refund full amount and applied wrong charges. She posted her complaint on ICF portal on 18-02-2018 and the matter was taken up with the company. Finally, Zenify agreed to waive of charges and customer received refund to her satisfaction.
Ms. Sneha Joshi, Bangalore 560076, Karnataka
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (email@example.com) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Refund from Jabong – Rs.1208/- : Ms. Pinky Das, Kolkata ordered products from Jabong of Rs. 1208/- on 16th August 2015 Order number 160816185908143 by using my credit card via Paytm Gateway. Due to delay of delivery, the order was cancelleded. Jabong said they have initiated the refund on 21st August 2016 and their transfer is successful and the refund was done to Paytm. However, no refund was received in the PayTM wallet even after a month. Ms. Das posted her complaint with ICF on 30-09-2016 …
Pinky Das, Kolkata
IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende…
Mr. T. Kumarasamy, Chennai
Refund from Bagittoday – Rs.2,149/-:
Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013.
SAHARANPUR, Uttar Pradesh - 20.07.2013
Short delivery by Allschoolstuff.com – Rs.390:
BINDU MENON, BARODA, Gujarat ordered some products from allschoolstuff.com on 29th Jan 2013 by paying Rs. 390. (order number : 737358). From the next day of the booking, the status shown on their website showing “ready for shipping” but the product was not delivered. When enquired she was asked to wait for 15 days. After 15 days the delivery was postponed. She posted her complaint with ICF on 07-03-2013 and finally got refund for the undeliv…
Allschoolstuff.com - 19.03.2013