Complaint regarding Tikona internet service

Tikona has crossed limits. Common, you people think that we customer are fools and can be trapped.
I have mailed them since January regarding service disconnection because of speed issues and also poor service. Their representative says something which is of no value. I have asked for disconnection since January but they don’t take any action.All they send is auto generated mails.They don’t disconnect the service and then increment their billing cycles and sends demand legal notice to threaten poor customer like us. All they communicate is via phone and that too their representative says all false things. I have been harrased by their mails and calls for paying dues. Though I have already asked for a disconnection since January till now their going on incrementing billing cycles and asking me pay sum of 2074 and 1500 fo device with their some made calculation. They bugs us with calls to which we have repeatedly asked for disconnection.
Worst service provider,with no honesty and integrity in them. They believe they can fool and harras innocent customer like us.

I would like to thank this forum to express views, so that these big fat dishonest companies do not loot and mislead innocent customer like us.

Dipti Rai
Liluah-711204, Howrah 711204, West Bengal
Email: / 26/06/2016 / 11:04 pm

3 comments for “Complaint regarding Tikona internet service

  1. Tikona Care
    30/06/2016 at 6:37 pm

    Dear Dipti,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona user ID details. we have assigned a refrence number #TIKJU3114 to your case. Requesting you to mention the refrence number in the subject line while sharing your details with us on

    Tikona Care

  2. Tikona Care
    01/07/2016 at 5:15 pm

    Dear Dipti,

    This is gentle reminder to follow-up on your concern listed on June 28, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on mentioning your assigned reference number TIKJU3114 in the subject line.

    Tikona Care

  3. Tikona Care
    04/07/2016 at 6:06 pm

    Dear Dipti,

    Gentle Reminder #2

    We have not received your information for us to take it forward. We now request you to share detail on our official Tikona Forum – by mentioning the reference number in the subject line.

    Tikoan Care

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