I used to use Tikona Broadband connection. For more than a year and then suddenly there was as issue which was not being rectified at all. Even after giving continuous complaints still nothing was done. The same concern was raised to the tikona Consumer redresal forum to which i had got no reply. Atleast 3 – 4 mails were sent but no one reverted . So finally we didnt make a months payment as we had no internet connection , hence the facility could not be used. But lately i am receiving calls from so called Tees Hazari Court in Delhi saying that a legal Action has been filed by the company. And the person talking to us claims to be an Advocate and Extremely Rude. He himself forces us to say that “we dont want to make the payment.” But here we didnt as we had no internet connection for that month and no one was addressing our issue. Can please give me a solution for this.

Masooma Wahhab
Kolkata 700017, West Bengal
Email: dxxxxxxxxxxb@hotmail.com
213.42.31.98 / 22/12/2015 / 5:02 pm



This article has 3 comments

  1. Dear Masooma,

    Greetings from Tikona.

    We have noted your post. In order to assist you further,we would require your contact or Tikona User ID details. We have assigned a reference number #TIKDE2992 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  2. Dear Masooma,

    This is a gentle reminder to follow up on your concern listed on Dec 22,2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKDEC2992 in the subject line.

    Regards,
    Tikona Care

  3. Dear Masooma,

    Gentle reminder #2

    We have not received your information for us to take it forward .We now request you to share your details on our official Tikona Forum – Forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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