Complaint regarding Tikona internet speed

I am customer of Tikona Digital Networks since July 2015 Service ID= 1114210008. Since I got the connection I am Facing problem likes connectivity issues and slow speed, at the time of installation these issues may also occurred but salesmen said to me that this problem is temporary and solved within 1-2 days. But now after 3 months passed away and no noticeable improvement shown by them, now I am feeling cheated by them. Their are two engineer visits performed by them at my premisses and engineer said that “it’s backend problem from our side and will be solved in 2-5 days”. This time also I didn’t get any satisfaction from their service and nothing improved. I have same repeated problem of speed and connectivity. Now I am feeling that I am ignored by them. It’s my humble request to you please kindly raise my voice to them with your power and help me I am getting financial loss of Rupees 750 per month for their pathetic service.

Ayush Sahu
Dutt Apartment Phase-3, South Civil Lines, Jabalpur 482001, Madhya Pradesh
Email: ayushsahu32] / 04/11/2015 / 1:27 am

3 comments for “Complaint regarding Tikona internet speed

  1. Tikona Care
    06/11/2015 at 3:36 pm

    Dear Ayush,

    Greetings from Tikona.

    Please be assured that your concern listed Nov 04,2015 has been noted and our team is working on addressing the same.

    Tikona Care

  2. Ayush Sahu
    06/11/2015 at 4:56 pm

    This is repeated answer given by you all the time.
    Instead of this please pay attention to your pathetic service.

  3. Tikona Care
    10/11/2015 at 4:40 pm

    Dear Mr. Sahu,

    Greetings from Tikona.

    With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of the days and confirm your Tikona Services are working fine.

    For any further isssues/queries, you can contact us onn our toll free number 1-800-209-4276 or you can reach us at

    Tikona Care

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