I have been facing issues with internet. My internet service provider is tikona. I have been calling tikona for the past 20 days and still the issue is not resolved. The worst part is today (7/03/2016, 13:00) i called the helpline and the girl i spoke with just disconnected my call without helping me. The engineer from tikona did visit my place to check the connection around 1st or 2nd march and he said that the issue is fixed but 20 min after he left the problem started again. have been getting horrible service and i am still paying my bills. As i have given enough time to timona to fix the issue and they have still not resolved it now i am demanding full refund for last bill and i wont be paying my current bill. I need value for money and if tikona cannot value me as a customer then i need my money back.
Byculla, Mumbai 400008, Maharashtra
126.96.36.199 / 07/03/2016 / 1:25 pm