Replacement of Micromax mobile by lalajionline.com:
Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji.
Ramkumar Kaleeswaran, Bangalore, Karnataka
Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit…
Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 :
Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th…
Ravin Ranjan Sinha, Gurgaon
Complaint against Syberplace for refund – Rs.8,649/-: Ashok Jagtap of Pune 411046, Maharashtra ordered for an Asus zenfone max mobile handset with Syberplace Esolution on 29 feb 2016. He was told that the delivery would be made within 7-13 days. However, he neither got the phone nor refund. There was no assistance from Syberplace. Mr. Jagtap posted his complaint with ICF on 19-03-2016 and the matter was taken up with the parties concerned. After continuous follow-up, the customer got his…
- Ashok Jagtap, Pune 411046, Maharashtra
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Refund from Indiarush – Rs.1,642/- : Mr. Christy Chris of Jubilee Hills, Hyderabad 500033 ordered a saree from indiarush on 13-06-2017 worth rupees 1642/- Order#100673668. But the product was not good and he returned the saree by courier service [worth 260/-] to the provided address. They credited the amount to the indiarush account credits instead of refunding the money to him. He posted his compliant on 07-07-2017 and the matter was taken up with Indiarush. Customer finally received r…
Jubilee Hills, Hyderabad
Refund from United Travel – Rs.30,000/-: Mr. Shreenath Deshpande of Bangalore had paid Rs.30,000/- to United Travel agents towards booking of Simla-Manali-Agra package. The amount was deposited into the agents Indian Bank account on 30/11/2016. However, after receipt of the money, there was no response from the agent even after repeated emails. Mr. Deshpande posted his complaint with ICF on 08-12-2016 and the matter was taken up with the agent. ICF also guided Mr. Deshpande to submit a formal c…
Shreenath Deshpande, Bangalore
Refund from Paytm – Rs.1095/-: Mr. Paresh Shah of Vesu, Surat made a recharge from my mobile for payment of Dish TV of Rs 1095. The transaction failed but the amount was deducted from his credit card. Even after a month he did not get his money back. He posted his complaint with ICF on 28-09-2016 and the issue was taken up with Paytm and the customer got his money back by 30-09-2016.
Paresh Shah, Vesu, Surat