Complaint regarding unfair practice by Videocon

I would like to register a serious issue with Videocon D2H for its false business practices followed by Videocon and its agents. I had a service issue with Videocon and the same day I raised a complaint with them. Videocon Agent came over to me and also presented to me an exchange offer of SD to HD set top box for Rs 1500 saying all the channels that are appearing on my old set box will be replicated to my new HD set top box. After few hours I noticed that I was not able to view few sport channels on the new set top box but the same was available on the old set top box. I raised a complaint with Videocon about it and meanwhile I noticed that I was overcharged by Rs 200 for which they recharged my account. But now the issue is they have deactivated the sports channels from my old connection also at the back end. But they do not have any answers of why this was done. Now to provide me the channels they are asking me to recharge an additional of Rs 168 for 2 TV’s i.e. Rs 44 Star Sports HD1 + Rs 40 Star Sports HD 2 X 2 Tv’s.

Please take severe action and provide me justice against such false business practices by Videocon D2h and its Agents.

Gaurav Keshari
Bangalore 560053, Karnataka
Email: / 22/03/2016 / 12:46 pm

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