Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Product not delivered by Housefull Internatinal:
Ms. Jolsna Rajan, Prashanthnagar, Bangalore 560079, Karnataka (jolsnarajan[at]gmail.com) placed an order for a Shoe Rack on the 14th of March 2013. The delivery time was 29th of March. It was then pushed to April 9th and thereafter she got now i get a message saying the product was delivered even though she had not received. There was no response / action from the customer care. She posted her complaint with ICF on 25-04-2013 and finally got h…
Housefull International - 29-04-2013Bangalore
Hospital Cash claim rejected by Royal Sundaram:
Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009.…
Royal Sundaram - 24.10.2009
Refund from Snapdeal – Rs.22,000/-: Mr. Salil Tripathi of Chinchwad, Pune 411019 (Email: saliltripathi.8889[@]outlook.com) ordered an Iphone4 with snapdeal.com on 12th Nov 2014. The product was not delivered even after two weeks and he neither got refund. He was given a wrong AWB bluedart tracking no. He posted his complaint with ICD on 25-11-2014 and the matter was taken up with Snapdeal. He got his money back by 4-12-2014.
Salil Tripathi, Pune, Maharashtra
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.
Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Complaint regarding Shriram Transport debenture renewal:
Arnab Sengupta, Koramangala, Bangalore, Karnataka (Email: dream_arnab[at]yahoo.com) posted a complaint on 14-06-2013 against Shriram Transport’s representatives/agents with regard to renewing his mother’s debentures. Due to the irresponsible act and inefficiency of the agents there was a delay of two months in renewing the debentures. The complaint was taken up with Shriram Transport and was finally resolved on or about 20-06-2013.
Koramangala, Bangalore - 20.06.2013
Refund claim against Paramount Airways – Rs.5,954/-:
On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (email@example.com) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka…
Paramount Airways - 16.01.2010
Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t…
Delhi - 08.11.2013
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and…
Abhishek Verma, Nagawara, Bangalore 560077
Refund from MakeMyTrip.com:
Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010.
Mr. Volodymyr, Ukraine, Kiev - 26.05.2010