Prestige Grinder servicing by TTK:
Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.
TTK Prestige - 06.12.2012
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (email@example.com) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya
Complaint regarding Dell laptop replacement – Rs.84,000/- : Mr. Vinod Devasia of Mangalore 575003 ordered for a Dell laptop under the impression that it had touch-screen. However, after receiving the product he found that the laptop does not come with touch screen. The customer immediately contacted Dell and Compuindia but they refused replacement. Mr. Vinod Devasia posted his complaint with ICF on 24-03-2016 and the matter was taken up with Dell and Compuindia. Finally after a legal notice and…
- Vinod Devasia, Mangalore
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Complaint against Big Bazaar – Product not available against order:
Mr. Arjun Ankathil (Email: ankathil.arjun(at)gmail.com) of Pune, Maharastra purchased a Whirlpool Splash washing machine from Big Bazaar Chinchwad on 11 June 2010. As the product was not available at that time, he placed an order for it and was promised a delivery for it within 10 days. On 23rd June 2010 Mr. Arjun was informed that the product cannot be delivered and he has to select some other product. His request to refund…
Big Bazar - 30.06.2012
Replacement of Rock Jim exercise equipment – Rs.6,500/- : Mr. Prasannakumar of TC Palaya, KR Puram Bangalore purchased a “Rock Jim” exercise equipment through online from Telebuy on 21-0-2017. Customer did not receive warranty card and service centre details with the product. Customer faced issues with the product and lodged several complaint with the company but to no avail. He posted his complaint with ICF on 14-10-2017 and the matter was take up with the company. After follow-up and technicia…
Mr. Prasannakumar, KR Puram Bangalore
Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal
Refund from Amazon – Rs.20,000/- : Mr. Piyush Kumar of Faridabad, Haryana had returned a Yamaha Keyboard on 06-07-2016 (order no-404-6899635-7842713) to AMAZON and the product price was Rs.21,650. But Amazon refunded him only Rs.1,650. He approached Amazon many times but he could not get the balance money. He posted his complaint at ICF on 19-07-2016 and the issue was take up with Amazon and the vendor. After follow-ups, Amazon’s legal team confirmed refund made to the customer and the issue w…
Piyush Kumar, Faridabad, Haryana
Refund from Snapdeal for return of damaged product – Rs.4,469/: Mrs. Lina Heredia of Mumbai, Maharashtra (russel_athaide[@]hotmail.com) ordered a “study table with 3 Drawers” from Snapdeal which arrived in damaged condition. Though snapdeal agreed to take it back they asked the customer to return the product with a reimbursable courier charge of Rs.400/-. However, the customer could not find any courier for Rs.400/- to deliver the product and Snapdeal were not willing to co-operate. Mrs. Lina po…
Mrs. Lina Heredia, Mumbai, Maharashtra