Complaint regarding Vodafone inflated bills

Since Last four moths from the date I have converted connection to Post paid with Vodafone. I am getting inflated bills.

1. I have to call them for the bill correction and then only I can submit my bills.
2. Moreover they charge late bill. So they try that customer pay inflated charges othewise they will get the opportunity to charge fine.
3. This time I have got double bill of my plan.
4. Last week when I got the call then they informed me that it is because of roaming charges
5. I asked Roam is free, They said yes but it is not active on your number.
6. Question is who will be doing active/deactive
7 They told me their senior will be calling in 4 hrs. But no call received
8. They called me on 14/15th Jan same story again and they informed me that Senior will be calling in 4 hrs. Again no call back
9. Today 18th Jan I called customer care Nodal Office they told they will be sending me mail with details and against that mail I need to raise the concerns.

10 But no mail received Nodal officer.

In all this process they have connected my Phone.

I cann’t do the important call / Internet. Now it seems we are slave of these companies. They will charge the way they want and these companies will not provide the services

RAVI BAJAJ
Navi Mumbai 400708, Maharashtra
Email: ixxxxxxxxxt@gmail.com
45.119.135.15 / 19/01/2016 / 12:40 am

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