I purchased voltas AC from Snapdeal on October 2015 and used only twice, till now. First it worked well but now we have a problem with cooling. So, I called Voltas customer care and filed a complaint on 23rd FEB, 2016. They said issue will be resolved with in 24 hours but week passed no response from their side. So, I called them and made one more complaint but again no one came to fix it. It’s almost 4 week from my initial complaint day still no response from their side. When ever I call them they simply say that your complaint has given higher priority and will be resolved in next 24 hours but still it’s not fixed.

My complaint Id’s are:
1) 16022504752
2) 16022005687
3) 16022005672

raghavender kalakonda
shadnagar 509216, Telangana
Email: rxxxxxxx5@gmail.com
49.204.200.182 / 08/03/2016 / 3:08 pm



This article has 1 comment

  1. Dear Customer (raghavender),

    We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

    Regards
    Voltas Online Team

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