Complaint regarding Voltas AC servicing

I have bought Voltas 1 ton split AC in Bareilly city, UP. Since the air conditioner is bought it never ever did cooling. It was bought 20/5/13.

In Oct 2015 I spend INR 3700 on servicing as they mentioned that gas is leeked from the air conditioner. (Reliance Refrigeration Services is the authorized service center). Ofcourse since Oct 2015 we didnt used the air conditioner and now when we plan to use it, again its not cooling. Multiple complaints are made to the service station as well as to the company customer care. Voltas customer care cannot be so irresponsible. Now they gave lame excuse that the gas is leeked again and hence they would need another INR 1800 to refill. Its very unprofessional and seems to be a unit defect for which they want to charge again and again. Please help take this matter to the right authorities in Voltas. At day end its TATA brand and they can’t make customers to pay for defective product.

Arun Prakash
Rajendra Nagar, Bareilly 243122, Uttar Pradesh
Email: / 17/05/2016 / 5:24 pm

2 comments for “Complaint regarding Voltas AC servicing

  1. Voltas
    23/05/2016 at 6:51 pm

    Dear Arun,

    Please write to us about problem with your complaint number and mobile number.

    Voltas Online Team

  2. Voltas
    22/06/2016 at 4:53 pm

    Dear Arun,

    We are still awaiting for the requisite details. Kindly share your complaint number and mobile number.

    Voltas Online Team

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