I lodged my complaint no 15022404756 on Voltas helpline  18004254555 last month i.e. 24th February 2015 for the lack of cooling. After this I signed an annual maintenance contract of Rs 2600  with the service centre named Durga enterprises. As well as aid for the repairing charges Rs 5800 including visiting changes of the technician. My AC got repaired on 4th march 2015 after several follow up calls with the service centre. now within one month similar problem is occurring again. I again called the service centre helpline 18004254555. call centre issued us the same complaint no i.e. 15022404756 again on 22nd march 2015. since past five days i have been consistantly calling service centre person. but no technician has showed up yet. and often my calls are ignored by the service centre person. besides that in spite of being under the annual maintenance contract the service people are demanding money again. the service centre contact details are as follows,

voltas service centre
Durga enterprises
nahur station mulund-80
email id – durga.enterprises88@gmail.com

Poonam Shivali
Mulund west, mumbai 400082, maharashtra
Email: 098poonam[@]gmail.com / 27/03/2015 / 10:47 pm

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