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Complaint regarding wrong delivery by Amazon

I have ordered for Airtel 4G dongle (costing Rs.1700/-) with Amazon.in but received a ear phone (costing Rs.124/-). The order no. is 403-5822716-9552344. Since then, I am contacting Amazon.in for replacement or refund but they are making a funny statement that the order I placed is not traceable and again and again ask me to write from the e-mail via which I ordered the Airtel 4G dongle. I am doing that but they are not ready to help me. I had ordered some 27 items during the last 6 months from Amazon.in and almost received all the items except this one. Now I request you to kindly help in the matter.

Raman T N
New Delhi 110021
Email: rxxxxxxxxxxx3@saimail.com / 11/11/2016 / 10:02 am

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